Overview
A concept dashboard that unifies customer health signals, renewal risk, and action plans into one operational view.
Concept Demo
Dashboard
Retention Command Center
Executive dashboard for renewal risk, health scoring, and account visibility.
Tech Stack
Next.js
TypeScript
Tailwind CSS
Recharts
Supabase
Problem
Customer success leaders often track health across multiple tools, making it hard to act quickly on risk signals.
Solution
Designed a command center that aggregates health signals, surfaces renewal risks, and assigns next-best actions with clear ownership.
Key Features
- Account health scoring and risk indicators
- Renewal calendar with priority alerts
- Lifecycle stage tagging and segmentation
- Playbook-driven next actions
- Executive summary exports
Screenshots
Screenshots available on request
Ask for a guided walkthrough to review flows, states, and architecture decisions.
Architecture Notes
This build follows a practical full-stack delivery pattern focused on maintainability, predictable performance, and straightforward handoff.
Stack
Next.js, TypeScript, Tailwind CSS, Recharts
Key decisions
Composable UI, API-backed flows, and clear state handling for scale.
Constraints
Balanced build speed, reliability, and handoff clarity for real-world delivery.
Results
Example outcomes
- Improved flow performance and reduced friction in key user journeys.
- Strengthened conversion paths with clearer IA and action-focused UX.
- Increased workflow reliability through structured data handling and resilient states.
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